Benchmarking as an effective tool in managing the quality of the educational process at a technical university

Abstract

The article deals with the problems and prospects of using benchmarking as a tool for solving quality problems of a technical university educational process. This research is carried out during the implementation of the project «Capacity building for the internationalization of a technical university by means of digital learning technologies» approved by the priority «Scientific foundations» Mangilik el «(education of the XXI century, fundamental and applied research in the humanities)» and funded by the Science Committee of the Ministry of Education and Science of the Republic of Kazakhstan (Grant No. АР08052214). Within the framework of the Project, benchmarking was selected as the main tool for the effective implementation of internationalization at Karaganda Technical University. The author discloses the main content of the «benchmarking» concept, presents the goal, scientific methods and potential of the project, considers the main types, principles and phases of benchmarking. Tyumen Industrial University was chosen as a competing institution, due to the similarity of the higher education systems in post-Soviet countries. When comparing and analyzing the possibilities of benchmarking, the following key aspects were considered: the content of educational courses, the way of students’ and teachers’ thinking, the use of available resources and quality control of training offered.